Privacy Policy

Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, or services, or interact with us by, for example, creating an ArsMin account or contacting us for support. We may also obtain data by recording how you interact with our websites, products, or services. As permitted by law, we may also obtain data from public and commercial third-party sources. The personal data we collect includes name, enterprise name, postal and email addresses, phone number, login information (account and password), photos, and certificate information, depending on how you interact with ArsMin.

Before using our products or services, you may need to provide personal data. You do not have to provide your personal data to ArsMin, but in some cases, the non-provision of certain personal data will cause the inability to provide you with some related products or services.

ArsMin may use your personal data for the following purposes: (1) Register an ArsMin ID. (2) Process e-commerce orders and related after-sales services, including customer support and re-delivery. (3) Deliver, activate, or verify the products and services you have requested, or provide technical support and after-sales services. (4) Send you important notifications. (5) Provide a personalized user experience and content. (6) Send you information about products and services you might be interested in, invite you to ArsMin's promotional activities and market surveys, or send marketing information to you. If you do not want to receive such information, you can opt out at any time. (7) Collect user feedback to help ArsMin improve its services. (8) Carry out internal auditing, data analysis, and research, and improve ArsMin's products and services. (9) Troubleshooting when you send us error reports. (10) Ensuring the security of our products, services and customers or users. (11) Process pursuant to laws and regulations, e.g. tax, authority requests. (12) Other purposes within specific services or with your consent.

ArsMin's websites, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information.

A cookie is a text file stored by a web server on a computer or mobile device, and the content of a cookie can be retrieved and read only by the server that created it. Cookies are unique to the browser or mobile application you are using. Sometimes, ArsMin stores cookies on computers or mobile devices for the purpose of improving user experience, including: (1) Technical cookies for login and verification. (2) Personalization cookies to store your preferences and settings, such as language, font size, and items in your shopping cart. (3) Advertising cookies to collect information about your online activities and interests and provide you with relevant advertisements. (4) Statistical cookies to collect information about your use of our websites and other applications.

You can manage or delete cookies at your own preference. You can clear all the cookies stored on your computer, and most current web browsers provide the option of blocking cookies. However, blocking cookies will require you to change your user settings every time you visit our website. If you clear cookies, you will need to change your settings the next time you visit ArsMin's websites. Note that some of ArsMin's services require the use of cookies. Disabling cookies may affect your use of some or all functions of these services.

In addition to cookies, ArsMin and some third parties may also use web beacons and pixel tags on websites. A web beacon is usually an electronic graphic image embedded into a website or email to identify your device cookies when you browse the website or email. Pixel tags allow ArsMin to send emails in a way that is readable to you and find out whether an email is opened. ArsMin and some third parties use these technologies for various purposes, including analysing service usage and providing more satisfactory content and advertisements to you.

ArsMin will not share your personal data with any third party without your consent, except in the limited circumstances set forth below:

(1) With ArsMin's affiliates and subsidiaries to provide you with products and services or to help us conduct internal business operations such as data analysis, auditing, and research.

(2) With third-party service providers that perform services on our behalf, such as payment processing, order fulfillment, shipping and logistics, customer service, marketing assistance, data analysis, and IT services. These service providers are authorized to use your personal data only as necessary to provide the services to us.

(3) In response to a lawful request by public authorities, including to meet national security or law enforcement requirements, in accordance with the laws of the applicable jurisdiction.

(4) If ArsMin is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal data may be transferred as part of that transaction.

(5) With your consent or at your direction, including if you authorize a third-party application or website to access your account information.

We require any third party that we share personal data with to commit to protecting the personal data with the same standard of care that ArsMin applies, and to use the personal data only for the purposes for which it was shared.

ArsMin takes the security of your personal data seriously and uses reasonable technical, administrative, and physical safeguards designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These safeguards include encryption, firewalls, secure access controls, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee absolute security, and you acknowledge that you provide your personal data at your own risk.

ArsMin will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal or regulatory requirements, or to protect ArsMin's legitimate business interests.

You have certain rights with respect to your personal data, including: (1) The right to access the personal data we hold about you. (2) The right to request correction of inaccurate or incomplete personal data. (3) The right to request deletion of your personal data, subject to legal or regulatory retention requirements. (4) The right to object to or restrict the processing of your personal data. (5) The right to data portability. (6) The right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the contact information provided in the "How to Contact Us" section. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

You can also manage some of your personal data directly by logging in to your ArsMin account and updating your profile settings, or by unsubscribing from marketing communications using the link provided in each email.

ArsMin's websites, products, and services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that we have collected personal data from your child, please contact us so that we can take steps to delete such data and stop the collection of any further personal data from that child.

Our websites may contain links to third-party websites, products, and services that are not operated by or controlled by ArsMin. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to read the privacy policies of any third-party website you visit before providing any personal data. This Privacy Statement does not apply to the practices of third-party websites, and ArsMin is not responsible for their actions.

ArsMin operates globally, and your personal data may be processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. When ArsMin transfers your personal data across borders, we take steps to ensure that your personal data is protected in accordance with this Privacy Statement and applicable law, including by using appropriate legal mechanisms such as standard contractual clauses or other transfer safeguards approved by the relevant authorities.

ArsMin may update this Privacy Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated statement on this website and, where appropriate, providing a more prominent notice. We encourage you to review this Privacy Statement periodically to stay informed about how we collect, use, and protect your personal data. Your continued use of our website, products, or services after any changes to this Privacy Statement constitutes your acceptance of the updated statement.

If you have any questions, concerns, or requests regarding this Privacy Statement or the way ArsMin processes your personal data, please contact us at support@arsmin.com. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.